Aged Care Rights & Responsibilities
Heathcote Health is a leading small rural health service located 90 minutes north of Melbourne via the Northern Highway, and 40 minutes south-east of Bendigo via the McIvor Highway. We are a 9-bed public facility which provides public and private acute care, 24 hour urgent care, district nursing, and a broad range of community and home-based services. Heathcote Health also has a 42-bed residential aged care facility.
Our catchment provides services to the Heathcote community and its surroundings. Heathcote Health is one of the largest employer in Heathcote with over 200 staff caring for our community.
Aged Care Rights & Responsibilities
The new Aged Care Act, introduced in November 2025, includes a Statement of Rights outlining the rights that older people have when accessing aged care services. The rights outlined in the Act help to ensure that older people and their needs are at the centre of the aged care system, for all Government subsidised aged care services. The Statement of Rights applies to all older persons accessing Heathcote Health’s aged care services, including residential aged care and community services. A new Aged Care Act for the rights of older people | Australian Government Department of Health, Disability and Ageing
Read more about the Statement of Rights here: Statement of Rights | Aged Care Quality and Safety Commission
If you have any concerns or questions about your care: Contact Us
Visit and/ or contact: Aged Care Quality and Safety Commission
Helping you navigate aged care, every step of the way | My Aged Care